Digicel gives you different ways to manage your plan. If you would like to opt out of a plan, you can choose your preferred method below:
| My Digicel App | Dial *323# |
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It's even easier on the My Digicel App. Here are the steps:
Step 1. If you are on Digicel's network, click 'Connect with your Digicel ID' to log in automatically.
Step 2. Once logged into the app Select ‘Menu Option’ (
) button at the top left hand corner and select ‘My Plan’.
Step 3. Now choose 'Active Plan'.
Step 4. Select the More button (
) next to the desired plan. From the drop down select “Opt Out”.
Step 5. Select action and confirm. From 'My Plan' menu option, select 'Opt Out'. Click 'YES' to confirm.
Download the My Digicel app today!
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