How do I convert my Postpaid account to Prepaid?
For Postpaid to Prepaid conversions, kindly email us at firstname.lastname@example.org with the below requirements:
- Any outstanding postpaid bills should be paid in full
- A copy of the receipt if the bill was outstanding
- A letter requesting the conversion
- ID Card of the account holder
- An alternate contact number
Where can I go to convert my Prepaid account to Postpaid?
Click here to see list of Postpaid dealers for the conversion of your service. See below documents required to complete the conversion when visiting the store:
For Prepaid to Postpaid conversions:
- A valid Government issued picture ID (Passport, National ID, Driver’s Permit)
- Two different recent utility bills issued within the last three months
- The minimum deposit for your desired plan, click here to view our postpaid bundle
When can these requests be processed?
- Postpaid to Prepaid conversions are processed Mondays to Fridays.
- Prepaid to Postpaid conversions are processed Monday to Saturday.