This is a service that personalizes the audio your callers hear before a call is answered - replacing the traditional 'ring-ring' tones.
When you receive a call, the network determines that you have a ringback tone scheduled and this will be heard by your caller until you answer the call or the call is diverted to voicemail.
Are Digicel InTunes different from a ringtone?
Yes, Digicel InTunes are different from ringtones. A ringtone is what you hear from your phone when someone calls you. Digicel InTunes are what your callers hear when they call your phone.
Am I charged each time a caller hears one of my selections?
No, you are charged when you select music and purchase it, but not for each call you receive.
Is the phone model important when the Digicel InTunes are activated?
No, the Digicel InTunes service is a network function and is not dependent on the phone model.
What are the specific features of the service?
The InTunes service allows you set your choice of musical tones from a list of various categories. The Digicel InTunes service also gives users the option to: · Create Friends and Groups · Set Digicel InTunes by Time-Date, individual phone numbers or occasions · Create Albums · Send Caller Tones to Friends (Gift Tones)
How do I pay for the chargeable features of this service?
As a postpaid subscriber, all charges will be applied to your bill. As a prepaid subscriber, you must have credit available on your phone as all charges will be deducted from your account upon purchase.
How many Digicel InTunes can I buy?
There is no limit to the amount of Tones customer can purchase.
How long may I keep a caller tone?
A caller tone expires 3 months from the date and time of purchase.
What happens when it expires?
Customers will have the option to renew for another 3 months by simply repurchasing the caller tone within 30 days after expiration.