The Youth SIM allows unlimited voice calls to 2 “parent numbers/golden numbers” at the cost of $50 a month (30 days). Essentially the Youth Plan allows for the activation of 2 Golden numbers (parents) enabling the child to have unlimited calls to their parents.
This promotion is available to prepaid customers only.
While the Youth SIM is free, a fee of $50 per month is required every 30 days going forward to keep the golden numbers.
NB: If the customer does not top up within 30 days of activation, the SIM will expire.
Where can I purchase the Youth SIM?
These SIM cards can only be purchased at any of our dealer stores nationwide.
Does the Youth SIM look different? How can I tell?
No, the Youth SIM is a regular SIM that can be cute to the 3 available SIM sizes, regular, Micro, Nano SIMs.
Do I have to activate the New SIM before having Youth Plan activated?
Yes, the Youth Plan can only be activated on Youth Plan SIM cards that are in the ACTIVE state.
Does the SIM go on my name if my Youth is a minor?
Yes. The agreement for the SIM must be signed by someone who is minimum 18 years of age.
How do I activate the Youth Plan?
The Youth Plan is activated by dialing the USSD *369*1868goldennumber# from the Youth SIM for each number.
Does this golden number automatically renew?
Yes, as long as the credit ($50) is available, the Golden number is automatically renewed.
Does the golden number have to be my parent?
This is the aim, but it is not mandatory.
Can I top up and use the Youth Plan as regular SIM or are calls restricted to the Golden numbers only?
Yes, you can use the Youth Plan as a regular SIM card, with the benefit of the Golden Numbers.
Is there a fair usage associated with this promotion?
Yes, there is a fair usage of 4 hours per call to the Golden Numbers.
If I talk for more than 4 hours per call, will I still be able to make calls to my Golden number?
Yes, however, you will be charged at the respective per min/per call rate.
Can I activate other plans on the Youth Plan?
Yes, you can activate any of our Prepaid Quick Bundles or plans if you purchase a Youth Plan.
Can I change my golden Number during the 30 day period?
No.
How can I confirm what my current golden number?
Customers can dial *369*30#
Do I have to be a parent to gain access to this?
No, you don’t have to be a parent to gain access to this promotion however the promotion is geared towards parent and youth.