How to check my Prime Bundle balance In this article MyDigicel app is the best place for self-service with your Digicel account. Step 1. Log in to MyDigicel. Step 2. On the homepage, you can view your Prime Bundle balances. You can also check your balance using the shortcode *323#. Related articles How to activate a Prime Bundle What services are included in the Prime Bundles? More about our Prime Bundles Prime Bundles Understanding my bill.