There are four steps to participating and choosing your prize:
Step 1: Be an Active Digicel Customer (as defined above). You can win more and bigger prizes when you have activated an Eligible Bundle:
- via the My Digicel App;
- via the Digicel website; or
- by dialing the short code *323#.
Step 2: Confirm your participation in the Promotion by clicking on the “Shake It” notification and accepting these Terms.
Step 3: Access the My Digicel App, go to the Shake It section and shake your phone. You will receive a notification indicating whether you have won a prize or not.
Step 4: In the event of winning a prize, you may have a choice of prize from a list of options and also the ability to gift your prize to another Digicel mobile customer of your choice. Prizes that cannot be chosen or gifted are automatically applied to your account. Otherwise, you will have twenty-four (24) hours to select one or more of the following options, depending on the prize won:
- Choose – the selected prize or, if available, you can choose one of the other prizes from the list of options.
- Gift – if available, you can gift the prize to another Digicel mobile customer by selecting this option and providing the contact details of that person.
- If you do not select one of the above options within the twenty-four (24) hour window, we will automatically apply the default prize to your account.
- When a customer receives their winnings, there will be a side option in the Shake It tab to gift reward and they will enter the recipient’s number. Gifting can only be done Prepaid to Prepaid subscriber and Postpaid to Postpaid subscriber.
- If a customer choose to gift a prize to someone else, they will need to enter the Digicel mobile phone number of the intended recipient and the prize list will be regenerated as the recipient may only receive rewards which are compatible with their Digicel service. Successful gifted rewards will be automatically allocated to the recipient and activated; the recipient will also receive a notification highlighting the details of the gift. If the recipient is not eligible for the selected prize, e.g. when attempting to gift a Prepaid bundle to a Postpaid customer, if their account is not active, or if their number is invalid, an error message will be received