How do I redeem my CASH prize?
You will be contacted by Digicel for arrangements.
How long do I have to redeem my winnings when I shake?
Customers have 24 hours to redeem or gift their winnings after shaking.
Are there any specific conditions attached to receiving 50% off for 3 months subscription of the HBO, SmartHome, HomePhone UL or Sports package?
This Promotion is applicable to NEW customers /sign ups.
Will new postpaid customers be able to select which DL they would like to have?
No, the DL handset that is available in this promotion is the DLpro 3+ only
Does the recipient need to have My Digicel App Downloaded in order to receive the gifted winning?
No, MDA does not have to be downloaded. The recipient will receive a confirmation message of the prize being added.
What happens to the customers winnings if it is not redeemed within 24 hours?
The customer’s winning will be no longer available and they will instead receive the default winning of 1 entry, valid for the weekly/Grand prizes draw.
For the shake it feature, should I have an active data plan to win prizes?
No, in order for you to win prize, your account needs to be active.
How can I check to see how many entries I have?
Yes, you can check how many entries you have into the Grand prize draw via https://service.digiceltt.com/promogui/
You will also receive this link when you receive your entry tokens.